Returns & Exchanges

At Soap Artistry, your satisfaction is our top priority. We want you to love every product you order, so we make returns and exchanges simple and hassle-free.

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🔄 Easy Returns

• You may return unused and unopened products within 30 days of delivery for a full refund.

• Products must be in their original packaging and in good condition.

• To initiate a return, contact us at info@soapartistry.com with your order number and reason for return.

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🔁 Exchanges

• If you’d like to exchange an item for another product, simply let us know when contacting support.

• We’ll guide you through the exchange process and ensure you receive the correct item quickly.

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💸 Refunds

• Once we receive and inspect your return, your refund will be processed within 5–7 business days.

• Refunds will be applied to your original payment method.

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🚚 Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or damaged.

• We recommend using a trackable shipping service to ensure your return reaches us safely.

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❓ Need Help?

If you have any questions about returns, exchanges, or refunds, our support team is happy to help. Contact us anytime at info@soapartistry.com